If you wish to return a product, you may do so within 14 calendar days of the date you received it, provided that the following apply:
If you wish to return a product, you may do so within 14 calendar days of the date you received it, provided that the following apply:
In the event of any defect, i.e. the product is defective or has been damaged during shipment, it is replaced only if we are informed promptly within 2 days of its receipt. Beyond this time, replacement is not possible. In this case, the defective product is replaced with a new one and you will not be charged any additional charges.
In case of our error (wrong order dispatched), the wrong product is replaced with a new one of your choice and you are not charged with any extra amount. Alternatively, you can send us back the wrong order and we refund the money corresponding to the order value and shipping costs.
Your money will be refunded as follows:
• If the return does not take place within 14 calendar days of the date of receipt or if some of the return conditions are not met, efaltirio.gr has the right not to accept the products back, nor to replace them or return any money.
• The products you wish to return can only be shipped to us through our partner courier company (ELTA Courier).